You have just accepted the position of manager in a large Beauty
Therapy Day Spa in the Eastern suburbs of Sydney. You are supervising
and managing 9 beauty therapists who are employed as both full time
and casual staff.
You will first investigate several different leadership styles
and look at some perceived strengths and weaknesses of Australian
managers in general.
After analyzing the attitudes of your staff, as reviewed in a questionnaire,
you will then identify some overall strengths and weaknesses of
the staff. As the manager, you will then prepare for a staff performance
appraisal meeting, conduct the meeting and then reflect on the outcomes.
As you read through each topic there will be activities to complete
and these will form part of your learning and assessment for this