Information you need to know before doing your job

Organise the cleaning storage area

Organise the cleaning storage area
Learn about: the cleaning storage area; restocking your trolley; maintaining and cleaning your equipment; and safety in the cleaning storage area.


Use safe procedures

Use safe procedures
Learn about: hazards and risks; manual handling techniques; classification of cleaning chemicals; hazard signs; personal protective equipment; chemical labels; material safety data sheets; and following procedures and directions.


Communicate effectively

Communicate effectively
Learn about: forms of communication; communication at work; using the communication book; active listening; barriers to effective communication; and giving and receiving feedback.


Understand emergency procedures

Understand emergency procedures
Learn about: emergency situations; the incident/accident report form; cleaning chemical spills; emergency evacuation procedures; responding to a fire; and calling for assistance.


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