This toolbox for Certificate IV in Retail Management is an online content development initiative within the Australian Flexible Learning Framework for the National VET System 2000-2004.

© Australian National Training Authority (ANTA) 2000. All rights reserved.

This Toolbox would not have been possible without the efforts of the following people.

Project Management

Louise Fantinel Wide Bay TAFE
Denise Morgan Wide Bay TAFE
Peter Cook QANTM Australia CMC Pty Ltd

Project Steering Committee

Jeanette Allen National WRAPS ITAB
Sally Butler Traineeship Co-ordinator - Coles Myer
Julie Bromley Training and Recruitment Manager - Bi-Lo
Pat Pashley Retail Teacher - South Queensland Institute of TAFE
Brett Parker Queensland WRAPS ITAB
David Spray Product Support Unit and Gold Coast Institute of TAFE

Project Mentor

Daya Pethiyagoda Queensland Open Learning Network

Retail Content Team
Retail content developed by Wide Bay TAFE:

Greg Burchell Workplace training and assessment content writer
Chris Elliot Managing financial resources content writer
Hazel Wray Content production support
Mark Rowling Lead content writer
  Photograph and diagram configuration
  Content structure

Technical Development Team
Web design and development by QANTM Australia CMC Pty Ltd.

Team members: Peter Cook
Nick Haase-Goossens
Penn Short
Stephen Lee
Sarah Mason
Marcel Braghetto
Chris Hatswell
Mario Barfus
Gordon Collis
Lance Birch

Ongoing Production Coordination

Peter Cook QANTM Australia CMC Pty Ltd
Mark Rowling Wide Bay TAFE

Special Thanks

Bay Central Shopping Centre Management.

Barbeques Galore Hervey Bay


Coles Myer

Con Souvlis Betta Electrical - 415 Esplanade, Torquay

Jamaica Blue Fine Coffee
Shop 49, Bay Central Shopping Centre, Hervey Bay

Hoffies Corner Store and Takeaway, Scarness

Hyne and Son, Timber and Hardware, Hervey Bay

Laubman & Pank Optometrists
Shop 28, Bay Central Shopping Centre, Hervey Bay

Open House - Boat Harbour Drive , Pialba

Showcase Jewellers
Shop 8, Bay Central Shopping Centre, Hervey Bay

Sussan Lingerie & Sportswear
Shop 33,Bay Central Shopping Centre, Hervey Bay